Bilingual Senior Mortgage Loan Processor

CrossCountry Mortgage, LLC; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

CrossCountry Mortgage, LLC is seeking a bilingual Senior Corporate Loan Processor to obtain and verify documentation for underwriting and to communicate with customers and Loan Officers to secure final loan approval. The role works with dedicated branches across CCM.

The candidate will manage a robust pipeline, ensure completeness, and review compliance with RESPA, TIL, HMDA, Reg. B, and related disclosures. A strong focus on accuracy and timely communication is essential.

Qualifications

• High School Diploma or equivalent.
• 3-5 years' residential mortgage processing experience.
• Knowledge of RESPA guidelines, all mortgage and consumer lending regulations, Regulation Z and Regulation B requirements, and loan documents.
• Previous experience with Encompass.
• Excellent math and analytical skills.
• Excellent communication skills.
• Skilled at prioritizing to meet deadlines.
• Proficient knowledge of DU, LP, Microsoft Outlook.

Responsibilities

• Communicate with various companies to obtain vendor information including verification of employment, title commitment, and payoff information; verify orders are completed and documented.
• Review and analyze borrower’s credit, income and assets as required by loan program before underwriting.
• Obtain a complete loan package before submitting to underwriting; verify all required documentation and identify potential issues.
• Prepare a loan approval summary for missing documentation before submitting to underwriting for review.
• Directly communicate with customers to obtain missing documentation required for the loan.
• Manage a pipeline of 40 active loans and fund a minimum of 27 units per month.
• Manage pipeline within SLAs and estimated close dates.
• Participate in branch pipeline calls as necessary.
• Complete all training classes assigned by CrossCountry Mortgage, LLC.
• Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc.; prepare disclosures and re-disclosures.
• Complete required loan submission and closing checklists.
• Document all communication related to the loan in the LOS system.
• Assist in coverage of co-worker's pipelines when needed.
• Assist closing, secondary, and servicing to obtain documentation to clear suspense items.
• Modify work schedule and occasionally work overtime as needed.
• Performs other duties as required.

Skills

Excellent communication

Math and analytical skills

Prioritizing to meet deadlines

Time management

Education

High School Diploma or equivalent

Tools

Encompass

DU

LP

Microsoft Outlook

Job description

CrossCountry Mortgage, LLC is seeking a bilingual Senior Corporate Loan Processor to obtain and verify documentation for underwriting and to communicate with customers and Loan Officers to secure final loan approval. The role works with dedicated branches across CCM.

The candidate will manage a robust pipeline, ensure completeness, and review compliance with RESPA, TIL, HMDA, Reg. B, and related disclosures. A strong focus on accuracy and timely communication is essential.