Bilingual Sr. Corporate Loan Processor

CrossCountry Mortgage, LLC; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

CrossCountry Mortgage, LLC is seeking a bilingual Senior Corporate Loan Processor to obtain and verify documentation for underwriting and to communicate with customers and Loan Officers to secure final loan approval. The role works with dedicated branches across CCM.

The candidate will manage a robust pipeline, ensure completeness, and review compliance with RESPA, TIL, HMDA, Reg. B, and related disclosures. A strong focus on accuracy and timely communication is essential.

Qualifications

• High School Diploma or equivalent.
• 3-5 years' residential mortgage processing experience.
• Knowledge of RESPA guidelines, all mortgage and consumer lending regulations, Regulation Z and Regulation B requirements, and loan documents.
• Previous experience with Encompass.
• Excellent math and analytical skills.
• Excellent communication skills.
• Skilled at prioritizing to meet deadlines.
• Proficient knowledge of DU, LP, Microsoft Outlook.

Responsibilities

• Communicate with various companies to obtain vendor information including verification of employment, title commitment, and payoff information; verify orders are completed and documented.
• Review and analyze borrower’s credit, income and assets as required by loan program before underwriting.
• Obtain a complete loan package before submitting to underwriting; verify all required documentation and identify potential issues.
• Prepare a loan approval summary for missing documentation before submitting to underwriting for review.
• Directly communicate with customers to obtain missing documentation required for the loan.
• Manage a pipeline of 40 active loans and fund a minimum of 27 units per month.
• Manage pipeline within SLAs and estimated close dates.
• Participate in branch pipeline calls as necessary.
• Complete all training classes assigned by CrossCountry Mortgage, LLC.
• Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc.; prepare disclosures and re-disclosures.
• Complete required loan submission and closing checklists.
• Document all communication related to the loan in the LOS system.
• Assist in coverage of co-worker's pipelines when needed.
• Assist closing, secondary, and servicing to obtain documentation to clear suspense items.
• Modify work schedule and occasionally work overtime as needed.
• Performs other duties as required.

Skills

Excellent communication

Math and analytical skills

Prioritizing to meet deadlines

Time management

Education

High School Diploma or equivalent

Tools

Encompass

DU

LP

Microsoft Outlook

Job description

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Bilingual Sr. Corporate Loan Processor is responsible for obtaining and verifying necessary documentation for underwriting the loan file and communicating directly with the customer and/or Loan Officer to obtain documentation for final loan approval. The Bilingual Sr. Corporate Loan Processor works with dedicated branches at CrossCountry Mortgage.

Job Responsibilities

• Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, title commitment, and payoff information. Verify vendor orders are completed and returned, and invoices are received and documented.
• Perform a thorough review and analysis of borrower’s credit, income and assets as required by loan program before submitting the file to underwriting.
• Obtain a complete loan package before submitting to underwriting. Verify all required documentation in the file is complete and accurate and identifies any potential issues that may arise before submitting to underwriting.
• Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review. Transfer a completely documented file to the underwriter to be approved or denied.
• Directly communicate with customers to obtain missing documentation required for the loan.
• Consistently manage a pipeline of 40 active loans and fund a minimum of 27 units per month.
• Manage pipeline within allotted turn times, prioritizing loans based on the department's Service Level Agreements (SLAs) and estimated close dates.
• Participate in branch pipeline calls, as necessary.
• Complete all training classes assigned by CrossCountry Mortgage, LLC before the due date.
• Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations).
• Prepare proper disclosures and re-disclosures as required by regulations.
• Complete required loan submission, re-submission, and closing checklists.
• Document all communication related to the loan application in the LOS system's conversation log.
• Assist in coverage of co-worker's pipelines when needed.
• Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other team members.
• Modify work schedule and occasionally work overtime as needed to fulfill responsibilities based on business needs.
• Performs other duties as required.

Qualifications And Skills

• High School Diploma or equivalent.
• 3-5 years' residential mortgage processing experience.
• Knowledge of RESPA guidelines, all mortgage and consumer lending regulations, Regulation Z and Regulation B requirements, and loan documents.
• Previous experience with Encompass.
• Excellent math and analytical skills.
• Excellent communication skills.
• Skilled at prioritizing to meet deadlines.
• Proficient knowledge of DU, LP, Microsoft Outlook,