Bilingual Senior Lending & Growth Specialist

Purpose Financial; United States; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive Wages

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America seeks a Senior Consumer Lending Sales Specialist (Sr. CLSS) to deliver exceptional customer service while exceeding branch sales goals.

The role relies on customer relationship management, analytical skills, and a proven track record in sales and customer acquisition, with mentoring responsibilities. Responsibilities include multi-channel acquisition, delivering outstanding customer experiences, managing loan portfolios, and building strategic partnerships through targeted

Qualifications

• High School Diploma or equivalent required; some college preferred.

Responsibilities

• Customer Service Sales, Marketing & Customer Acquisition
• Excel in multi-channel customer acquisition, consistently surpassing sales goals
• Deliver exceptional customer experiences while managing complex loan portfolios
• Provide financial solutions aligned with customer goals and needs
• Champion customer relationships to achieve strong portfolio growth and retention
• Lead community marketing initiatives by developing strategic partnerships and executing targeted outreach programs to drive sustainable growth.
• Serve as a subject matter expert, sharing best practices and mentoring colleagues
• Exemplify company core values through professional excellence and effective handling of customer relationships
• Operations & Compliance: Surpass branch financial objectives and metrics
• Demonstrate expert knowledge of company policies, state and federal regulations
• Maintain highest standards in cash controls and security
• Excel in documentation accuracy and completeness
• Achieve superior results in collection activities
• Team Collaboration: Serve as a role model in team environment by sharing expertise with colleagues and recommending process improvements
• Support branch strategic initiatives through active participation, knowledge sharing, and operational enhancements

Skills

Sales

Customer service

CRM knowledge

Communication

Leadership

Education

High School Diploma or equivalent

Tools

CRM software

Microsoft Excel

Job description

Advance America seeks a Senior Consumer Lending Sales Specialist (Sr. CLSS) to deliver exceptional customer service while exceeding branch sales goals.

The role relies on customer relationship management, analytical skills, and a proven track record in sales and customer acquisition, with mentoring responsibilities. Responsibilities include multi-channel acquisition, delivering outstanding customer experiences, managing loan portfolios, and building strategic partnerships through targeted