Bilingual Lending Sales Specialist

Purpose Financial; Ontario (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive Wages

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America is looking for a Consumer Lending Sales Specialist (CLSS) to deliver exceptional customer service while meeting individual and branch sales goals. The role emphasizes attention to detail, customers, and compliance with federal and state regulations.

You will drive acquisition, educate customers on loan terms, manage the loan portfolio, and contribute to branch success through collaboration and marketing activities.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required; related banking/collections experience preferred.
• Ability to count cash and handle transactions accurately.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Drive customer acquisition through storefront and online channels using sales tools and marketing techniques
• Deliver exceptional customer experience while managing loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff
• Support branch financial objectives and performance metrics
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activities
• Follow Loss Prevention (LP) Standards
• Foster a positive team environment and collaborate on branch initiatives

Skills

Sales experience

Customer service

Cash handling

Communication

Negotiation

Education

High School Diploma

Some college

Job description

Advance America is looking for a Consumer Lending Sales Specialist (CLSS) to deliver exceptional customer service while meeting individual and branch sales goals. The role emphasizes attention to detail, customers, and compliance with federal and state regulations.

You will drive acquisition, educate customers on loan terms, manage the loan portfolio, and contribute to branch success through collaboration and marketing activities.