Bilingual Salesforce Ops Analyst - Remote Ontario

Motive; United States; Teletrabalho; USD 36 000 - 43 000; Tempo integral

Resumo da oferta

Motive is seeking a Junior Sales Operations Specialist to support our Sales Operations team by driving best practices, optimizing Salesforce workflows, and improving forecasting while ensuring compliance and data integrity.

The role requires bilingual English and Spanish, collaboration with finance, marketing, product and customer success, and the ability to create dashboards and reports that empower the sales organization.

Qualificações

• Bachelor's degree in Business or a related field.
• 2-5 years of experience as a Business Analyst or similar role.
• Strong knowledge of Salesforce Sales Cloud and Salesforce automation tools.
• Excellent analytical, problem-solving, and communication skills.

Responsabilidades

• Analyze sales trends, pipeline health, and conversion rates for commercial impact and to identify opportunities for improvement.
• Issue timely temporary and permanent license keys to ensure customer system stability.
• Prepare and report monthly and quarterly analytics and dashboards to support operational requirements.
• Support upkeep of regional pricing strategies and collaborate with finance and sales to resolve discrepancies in orders, pricing, or contracts.
• Document system processes, business rules, and configurations.
• Develop and maintain Salesforce reports & Dashboards to provide business insights.

Conhecimentos

Salesforce Sales Cloud

Salesforce automation

Data analysis

Dashboards

Communication

Formação académica

Bachelor's degree in Business or related field

Ferramentas

Salesforce Flow

Process Builder

Reports & Dashboards

Descrição da oferta de emprego

Motive is seeking a Junior Sales Operations Specialist to support our Sales Operations team by driving best practices, optimizing Salesforce workflows, and improving forecasting while ensuring compliance and data integrity.

The role requires bilingual English and Spanish, collaboration with finance, marketing, product and customer success, and the ability to create dashboards and reports that empower the sales organization.