Bilingual Sales Support Specialist | Customer Experience

NFM; Cedar Park (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Same day pay

Competitive pay raises

Inclusive culture

Health, dental, vision, life insurance

Paid holidays

Paid time off

Staff discount

Career development opportunities

Volunteer opportunities

Tuition reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) in Cedar Park, TX is seeking a Sales Assistant to be the go-to partner for customers and internal teams, delivering exceptional service and fostering meaningful relationships.

You will be the central point of contact for NFM's sales teams, streamlining communication and empowering collaboration across departments to support sales floors and customer experiences.

Qualifications

• High School Diploma or GED preferred.
• 3 years of sales or customer service experience in retail or contractor environments.
• Bilingual English/Spanish speakers preferred.
• Able to enter data quickly and accurately.
• Proficient with MS Office applications.
• Ability to work night, weekend and/or early morning hours.
• Detail-oriented; ability to read and follow details from builders/contractors.
• Pre-employment screening includes a background check.

Responsibilities

• Monitor product information and study details.
• Provide necessary point-of-sale information and help close sales.
• Enter bids/orders accurately, including pre-install measures; support outside sales teams.
• Assist customers on the sales floor and promptly answer phones.
• Collaborate with install team on order maintenance and follow-up scheduling.

Skills

Sales experience

Customer service

Bilingual English/Spanish

Data entry

MS Office

Night/weekend hours

Attention to detail

Background check

Education

High school diploma or GED

Tools

MS Office

Job description

Nebraska Furniture Mart (NFM) in Cedar Park, TX is seeking a Sales Assistant to be the go-to partner for customers and internal teams, delivering exceptional service and fostering meaningful relationships.

You will be the central point of contact for NFM's sales teams, streamlining communication and empowering collaboration across departments to support sales floors and customer experiences.