Sales Assistant: Customer Enablement & Order Support

Nebraska Furniture Mart Inc.; Omaha (NE); On-site; USD 26,000 - 31,000; Full time

Job summary

Nebraska Furniture Mart Inc. is seeking a Sales Assistant to be the go-to partner for customers and internal teams. You will streamline communication for the sales staff, assist on the showroom floor, and help ensure orders and bids are entered accurately while supporting the installation team when needed.

The role emphasizes delivering exceptional service, multi-department collaboration, and timely responses to customers to help them create a lifestyle they love.

Qualifications

• High School Diploma or GED preferred.
• 3 years of sales or customer service in a retail or contractor environment.
• English/Spanish bilingual speakers preferred.
• Ability to enter data quickly and accurately.
• Proficient in MS Office applications.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Must be detail-oriented, taking time to read/follow details of builders/contractors.
• Pre-employment screening includes, but isn't limited to, criminal background check.

Responsibilities

• Monitor research and study product information
• Provide necessary point-of-sale information. Close sales
• Support accurately write and enter bids/orders, including pre-install measures. Support outside sales teams
• Assist approach customers in a timely manner on the sales floor and promptly answer telephones
• Collaborate when applicable, support install team with order maintenance, and scheduling of follow up calls

Skills

Sales experience

Customer service

Bilingual English/Spanish

Data entry

MS Office

Attention to detail

Team communication

Education

High School Diploma or GED

Tools

POS systems

Job description

Nebraska Furniture Mart Inc. is seeking a Sales Assistant to be the go-to partner for customers and internal teams. You will streamline communication for the sales staff, assist on the showroom floor, and help ensure orders and bids are entered accurately while supporting the installation team when needed.

The role emphasizes delivering exceptional service, multi-department collaboration, and timely responses to customers to help them create a lifestyle they love.