Sales Assistant & Customer Experience Specialist

NFM; Kansas City (KS); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Same day pay

Staff discount on merchandise

Tuition Reimbursement

401(k) with company match

Career development opportunities

Volunteer opportunities

Job summary

Nebraska Furniture Mart (NFM) is seeking a Sales Assistant in Kansas City, KS to serve as the central contact for sales teams and customers, delivering exceptional service and building strong relationships on the floor and with internal partners.

You’ll manage bids and orders, enter information accurately, and support install and outside sales teams, with bilingual English/Spanish preferred and a flexible schedule including nights and weekends.

Qualifications

• 3 years of sales or customer service in a retail or contractor environment.
• English/Spanish bilingual speakers preferred.
• Ability to enter data quickly and accurately; detail oriented.

Responsibilities

• Monitor Research and study product information
• Provide necessary point-of-sale information and close sales
• Enter bids/orders accurately, including pre-install measures; support outside sales
• Assist customers on the sales floor and answer telephones in a timely manner
• Collaborate with install and other teams for order maintenance and follow-up calls

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office

Job description

Nebraska Furniture Mart (NFM) is seeking a Sales Assistant in Kansas City, KS to serve as the central contact for sales teams and customers, delivering exceptional service and building strong relationships on the floor and with internal partners.

You’ll manage bids and orders, enter information accurately, and support install and outside sales teams, with bilingual English/Spanish preferred and a flexible schedule including nights and weekends.