Customer-Focused Administrative Specialist

Nebraska Furniture Mart, Inc.; The Colony (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Nebraska Furniture Mart, Inc. in The Colony, Texas is seeking a friendly, computer-savvy Customer Service Representative to help customers process NFM pick-up orders and serve as the last point of contact at the counter.

You will greet customers, collect accurate information, direct them for order loading, verify that sales orders are finalized, and track changes. The role requires data entry accuracy, MS Office skills, and a willingness to work varied shifts; pre-employment screening including

Qualifications

• High school diploma or GED preferred.
• 3–6 months of customer contact or office experience preferred.
• Ability to enter data quickly and accurately.
• Proficiency with MS Office (Outlook, Word, Excel).

Responsibilities

• Greet customers promptly as they arrive.
• Direct customers for order loading.
• Verify that sales orders are finalized and filed accurately.
• Assist with past-due reports and document order changes.
• Resolve customer problems face-to-face.

Skills

Positive attitude

Data entry

Customer service

Flexibility schedule

Education

High school diploma or GED

Tools

MS Office

Job description

Nebraska Furniture Mart, Inc. in The Colony, Texas is seeking a friendly, computer-savvy Customer Service Representative to help customers process NFM pick-up orders and serve as the last point of contact at the counter.

You will greet customers, collect accurate information, direct them for order loading, verify that sales orders are finalized, and track changes. The role requires data entry accuracy, MS Office skills, and a willingness to work varied shifts; pre-employment screening including