Bilingual Retail Specialist – Customer Solutions & Sales

Sherwin-Williams; Carbondale (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Sherwin-Williams is seeking a part-time Store Associate to assist customers in our Illinois locations, helping shoppers understand product features, answer questions, and recommend solutions while maintaining visual standards in the store.

The role emphasises delivering excellent customer service and meeting sales goals, including handling cash and payments, engaging with customers, and staying current on product lines.

Qualifications

• Store Associates assist wholesale and retail customers and determine their needs.
• They answer questions about products and recommend the right solutions.
• They resolve customer concerns promptly to ensure satisfaction and maintain store standards.

Responsibilities

• Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
• Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
• Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job description

Sherwin-Williams is seeking a part-time Store Associate to assist customers in our Illinois locations, helping shoppers understand product features, answer questions, and recommend solutions while maintaining visual standards in the store.

The role emphasises delivering excellent customer service and meeting sales goals, including handling cash and payments, engaging with customers, and staying current on product lines.