Bilingual Retail Paint Customer Experience Specialist

The Sherwin-Williams Company; Frankfort (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support customers in-store and at Store #3265 in Frankfort, IL. The role requires strong communication, bilingual English/Spanish abilities, and a customer-first mindset to drive satisfaction and sales.

Responsibilities include assisting customers, recommending products, handling cash and payment methods, and maintaining store standards.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Proficient reading/writing in English; Spanish proficiency required.

Responsibilities

• Assist customers in-store and answer questions about Sherwin-Williams products.
• Determine customer needs and recommend suitable solutions.
• Resolve customer concerns to ensure satisfaction and repeat business.
• Maintain store visual standards and product knowledge.

Skills

Customer service

Bilingual EN/ES

Communication skills

Physical ability

Education

High School diploma or GED

Tools

Driver's License

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support customers in-store and at Store #3265 in Frankfort, IL. The role requires strong communication, bilingual English/Spanish abilities, and a customer-first mindset to drive satisfaction and sales.

Responsibilities include assisting customers, recommending products, handling cash and payment methods, and maintaining store standards.