Bilingual Auto Parts Specialist - Customer Service

O'Reilly Auto Parts; Wilmington (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Medical, Dental, & Vision Insurance

401k with employer contributions

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Wilmington, NC, is seeking a Parts Specialist to deliver exceptional customer service to both retail and installer customers. This role involves assisting in various store operations, ensuring customer satisfaction, and accurately processing transactions.

The ideal candidate should be able to multitask effectively and has a strong knowledge of automotive parts. The position also offers a competitive compensation package, including health benefits, paid time off, and opportunities for career growth.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store simultaneously.
• Familiar with automotive parts and cataloging.

Responsibilities

• Provide high level of service to customers both in-store and over the phone.
• Assist store management in accomplishing assigned tasks.
• Process transactions accurately, including cash handling and credit card processing.

Skills

Outstanding customer service

Ability to multitask

Quickly match alphanumeric sequences

Education

ASE certification

Job description

O'Reilly Auto Parts in Wilmington, NC, is seeking a Parts Specialist to deliver exceptional customer service to both retail and installer customers. This role involves assisting in various store operations, ensuring customer satisfaction, and accurately processing transactions.

The ideal candidate should be able to multitask effectively and has a strong knowledge of automotive parts. The position also offers a competitive compensation package, including health benefits, paid time off, and opportunities for career growth.