Bilingual Retail Service Leader

O'Reilly Auto Parts; Mocksville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist in Mocksville, North Carolina. The role supports the Store Manager and Assistant Managers in sales and customer service, while also assuming shift management responsibilities in their absence. Ideal candidates should possess strong communication skills, with bilingual candidates encouraged to apply for enhanced customer engagement.

This position includes overseeing customer service operations and ensuring an excellent shopping experience for customers. It offers competitive wages, pay-time off, and significant opportunities for career advancement.

Qualifications

• Strong communication skills essential for customer interaction.
• Ability to obtain RSS Certification for role competency.
• Experience in retail sales, particularly in auto parts, is preferred.

Responsibilities

• Support Store Manager in sales, customer service, and operations.
• Lead team in delivering excellent customer service.
• Supervise customer service level and ensure smooth operations.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in Spanish

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist in Mocksville, North Carolina. The role supports the Store Manager and Assistant Managers in sales and customer service, while also assuming shift management responsibilities in their absence. Ideal candidates should possess strong communication skills, with bilingual candidates encouraged to apply for enhanced customer engagement.

This position includes overseeing customer service operations and ensuring an excellent shopping experience for customers. It offers competitive wages, pay-time off, and significant opportunities for career advancement.