Bilingual Retail Service Lead (Shift)

O'Reilly Auto Parts; Murray (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance

Opportunities for career growth

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist to support store management in sales and customer service tasks. You will lead team members in providing excellent service and ensure all operations are smooth, especially during shift management.

The ideal candidate has strong communication skills, retail experience in auto parts is preferred, and fluency in multiple languages is a plus. The position offers a comprehensive benefits package to support your career growth.

Qualifications

• Bilingual candidates encouraged to apply.
• Strong communication skills required.
• Retail sales experience, preferably in auto parts.

Responsibilities

• Support the Store Manager and Assistant Managers in sales and customer service.
• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure all buy online/ship to store and DC add orders are processed timely.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist to support store management in sales and customer service tasks. You will lead team members in providing excellent service and ensure all operations are smooth, especially during shift management.

The ideal candidate has strong communication skills, retail experience in auto parts is preferred, and fluency in multiple languages is a plus. The position offers a comprehensive benefits package to support your career growth.