Bilingual Retail Service Lead - Customer & Store Ops

O'Reilly Auto Parts; Hillsboro (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Start

Medical, Dental, & Vision Insurance +

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager in sales, customer service, and store operations. You will assume shift management in the absence of leadership and help maintain store appearance and procedures.

Ideal candidates have strong communication, RSS certification, and experience in retail or auto parts. Bilingual Spanish is highly desired and the company emphasizes growth within the organization.

Qualifications

• Strong communication skills are required.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure team execution of service programs.
• Open/close duties, day-end procedures, and secure money/deposits according to policy.

Skills

RSS Certification

Bilingual Spanish

Retail sales experience

Automotive systems knowledge

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager in sales, customer service, and store operations. You will assume shift management in the absence of leadership and help maintain store appearance and procedures.

Ideal candidates have strong communication, RSS certification, and experience in retail or auto parts. Bilingual Spanish is highly desired and the company emphasizes growth within the organization.