Bilingual Retail Service Lead — Auto Parts

O'Reilly Auto Parts; Osceola (AR); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with employer contributions

Medical, Dental, and Vision Insurance

Tuition assistance

Career growth opportunities

Résumé du poste

O'Reilly Auto Parts is seeking a Retail Service Specialist to support management in sales, customer service, and store operations. This role includes team leadership and ensuring customer satisfaction while handling returns and order processes efficiently.

With a focus on excellent service, candidates should possess strong communication skills and the ability to obtain required certifications. The position offers a competitive compensation package, including benefits like medical insurance and

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Bilingual candidates are encouraged to apply.

Responsabilités

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure telephone is answered according to company policy.
• Ensure online orders and transfers are processed timely.
• Handle retail customer returns and exchanges efficiently.
• Perform all store opening/closing duties.

Connaissances

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in Spanish

Formation

RSS Certification

ASE Certification

Description du poste

O'Reilly Auto Parts is seeking a Retail Service Specialist to support management in sales, customer service, and store operations. This role includes team leadership and ensuring customer satisfaction while handling returns and order processes efficiently.

With a focus on excellent service, candidates should possess strong communication skills and the ability to obtain required certifications. The position offers a competitive compensation package, including benefits like medical insurance and