Bilingual Retail Service Lead – Auto Parts

O'Reilly Auto Parts; Middlebury (VT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Health/Wellbeing Programs

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager with sales, customer service, and store operations. Responsibilities include leading team members and ensuring customer satisfaction. This role also involves shift management when necessary.

Candidates should possess strong communication skills and ideally some retail experience in auto parts. Bilingual applicants are encouraged to apply.

Qualifications

• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure customer returns and exchanges are processed efficiently.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

ASE Certification

Fluency in multiple languages

Education

RSS Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager with sales, customer service, and store operations. Responsibilities include leading team members and ensuring customer satisfaction. This role also involves shift management when necessary.

Candidates should possess strong communication skills and ideally some retail experience in auto parts. Bilingual applicants are encouraged to apply.