Bilingual Retail Service Lead — Auto Parts

O'Reilly Auto Parts; East Grand Forks (MN); On-site; USD 15,718 - 27,965; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock purchase plan & 401(k) with employer contributions

Medical, dental & vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist in East Grand Forks, Minnesota. This role supports the Store Manager and Assistant Managers with sales, customer service, and store operations while taking on shift management responsibilities in their absence.

Strong communication skills, retail experience, and the ability to obtain RSS Certification are essential. The position offers competitive wages, benefits including medical and dental insurance, and opportunities for career growth.

Qualifications

• Strong communication skills are essential for engaging with customers.
• Ability to obtain RSS Certification required.
• Retail sales experience, preferably in auto parts is desirable.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Perform all store opening/closing duties as assigned.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist in East Grand Forks, Minnesota. This role supports the Store Manager and Assistant Managers with sales, customer service, and store operations while taking on shift management responsibilities in their absence.

Strong communication skills, retail experience, and the ability to obtain RSS Certification are essential. The position offers competitive wages, benefits including medical and dental insurance, and opportunities for career growth.