Bilingual Retail Service Lead – Auto Parts

O'Reilly Auto Parts; College Park (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions Start

Medical, Dental, & Vision Insurance

Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Job summary

The Retail Service Specialist at O’Reilly Auto Parts in College Park, GA, supports the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations, and may assume shift management in their absence.

Responsibilities include leading store team members, supervising showroom service programs, handling calls, order processing, returns, invoicing, and ensuring security and cleanliness on shifts. Bilingual candidates encouraged.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the retail showroom and ensure team execution of service programs.
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store, hub and store transfers, and DC add orders in a timely manner.

Skills

Strong communication skills

RSS Certification

Job description

The Retail Service Specialist at O’Reilly Auto Parts in College Park, GA, supports the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations, and may assume shift management in their absence.

Responsibilities include leading store team members, supervising showroom service programs, handling calls, order processing, returns, invoicing, and ensuring security and cleanliness on shifts. Bilingual candidates encouraged.