Bilingual Retail Service Lead – Auto Parts

O'Reilly Auto Parts; Carthage (MS); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions Start

Medical, Dental, Vision Insurance

Tuition Assistance

Career growth opportunities

Paid Time Off

Stock Purchase Plan

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Mississippi to support store leadership, deliver exceptional customer service, and help manage daily operations. This role includes shift oversight when managers are unavailable and requires bilingual communication in some assignments.

The ideal candidate will have strong communication skills, retail sales experience, automotive knowledge, and the ability to obtain RSS certification.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Retail sales experience preferred, auto parts background helpful.
• Fluency in Spanish is highly desired.
• Automotive systems knowledge is a plus.
• ASE Certification is a plus.

Responsibilities

• Lead store team to deliver excellent customer service for retail and professional customers.
• Supervise customer service levels in the showroom and ensure execution of service programs.
• Handle store opening/closing duties and day-end procedures, including banking and security.

Skills

Strong communication skills

RSS Certification

Spanish language ability

Retail sales experience

Automotive systems knowledge

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Mississippi to support store leadership, deliver exceptional customer service, and help manage daily operations. This role includes shift oversight when managers are unavailable and requires bilingual communication in some assignments.

The ideal candidate will have strong communication skills, retail sales experience, automotive knowledge, and the ability to obtain RSS certification.