Bilingual Retail Service Lead – Growth & Benefits

O'Reilly Auto Parts; Raymond (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

O'Reilly Auto Parts in Raymond, MS, is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may involve shift management in their absence and encourages bilingual candidates to apply.

The position emphasizes strong communication, teamwork, and adherence to company policies, with competitive compensation and benefits.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure execution of service programs.
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store, hub and store to store transfers, and DC add orders promptly and notify customers on shipment arrivals.

Skills

Strong communication skills

RSS Certification

Job description

O'Reilly Auto Parts in Raymond, MS, is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may involve shift management in their absence and encourages bilingual candidates to apply.

The position emphasizes strong communication, teamwork, and adherence to company policies, with competitive compensation and benefits.