Bilingual Retail Manager — Lead Sales & Team

Red White and Blue Thrift; Pittsburgh (Allegheny County); On-site; USD 60,000 - 65,000; Full time

Job summary

RWB Thrift in Pittsburgh, PA is seeking a Retail Manager to oversee daily store operations and lead a dynamic team of retail associates. You will focus on customer experience, sales growth, and staff development, while ensuring compliance with company standards and safety policies in our busy thrift store environment.

This role requires hands-on leadership, coaching, and collaboration with store leadership to maximize profitability and deliver exceptional service to donors and customers.

Qualifications

• Bilingual English/Spanish language skills preferred and beneficial.
• Excellent verbal and written communication abilities.
• High proficiency with MS Office suite and HRIS systems.
• Ability to manage schedules and personnel effectively.

Responsibilities

• Oversee day-to-day retail operations to keep the sales floor organized and stocked.
• Manage the floor schedule to ensure adequate coverage and align with business needs.
• Train, develop, and mentor retail supervisors to drive performance.
• Monitor sales data and implement improvements to meet targets.
• Ensure excellent customer service and adherence to company standards.

Skills

Bilingual English/Spanish

MS Office

HRIS

Scheduling

Education

High School Diploma or GED

Tools

MS Office

HRIS

Job description

RWB Thrift in Pittsburgh, PA is seeking a Retail Manager to oversee daily store operations and lead a dynamic team of retail associates. You will focus on customer experience, sales growth, and staff development, while ensuring compliance with company standards and safety policies in our busy thrift store environment.

This role requires hands-on leadership, coaching, and collaboration with store leadership to maximize profitability and deliver exceptional service to donors and customers.