Bilingual Retail Customer Service (Spanish)

Sherwin-Williams; East Brunswick Township (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin‑Williams in East Brunswick, NJ is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve concerns, maintain product quality and assist in achieving store sales goals.

The role requires strong communication in English and Spanish, the ability to lift up to 70 lbs, and a willingness to work evenings and weekends. Previous retail or paint store experience is a plus.

Qualifications

• Must read, write, understand and communicate in English and Spanish.
• Must be able to lift up to 70 lbs.
• Must be 18 years or older and legally eligible to work in the United States.
• Must have a valid, unrestricted Driver’s License.
• Flexible schedule including evenings and weekends.

Responsibilities

• Deliver excellent customer service to both wholesale and retail customers.
• Assist customers in person and over the phone by identifying needs and recommending products.
• Process sales transactions accurately and in line with store policies.
• Maintain stock, pull products, tint/mix as needed, and help with displays and deliveries.

Skills

Customer service

Bilingual English/Spanish

Retail sales

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin‑Williams in East Brunswick, NJ is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve concerns, maintain product quality and assist in achieving store sales goals.

The role requires strong communication in English and Spanish, the ability to lift up to 70 lbs, and a willingness to work evenings and weekends. Previous retail or paint store experience is a plus.