Bilingual Paint & Customer Service Specialist (Spanish)

The Sherwin-Williams Company; New Jersey; On-site; USD 21,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist to assist customers at Store #705011 in East Brunswick, NJ. You will help customers select products, answer questions, and support sales objectives while maintaining store standards.

Responsibilities include handling transactions, stocking, tinting, and assisting with deliveries. The role requires English and Spanish communication, a valid license, and flexibility for evenings/weekends.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams: must have at least a "meets expectations" rating.
• Must have completed HR Cloud eLearning courses for current position.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately per policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss options.

Skills

Customer service

Sales

Bilingual English/Spanish

English literacy

Driver's license

Physical ability

Education

High school diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist to assist customers at Store #705011 in East Brunswick, NJ. You will help customers select products, answer questions, and support sales objectives while maintaining store standards.

Responsibilities include handling transactions, stocking, tinting, and assisting with deliveries. The role requires English and Spanish communication, a valid license, and flexibility for evenings/weekends.