Bilingual Retail Banker

Woodforest; Houston (TX); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Woodforest National Bank is seeking a Frontline Banker to deliver the Woodforest Experience by providing exceptional service and developing retail customer relationships.

The role emphasizes identifying customer needs, promoting banking solutions, and maintaining accurate operations in a fast-paced branch setting. bilingual English/Spanish required, with flexibility for hours and multiple locations.

Qualifikationen

• Minimum 2 years in retail sales or customer service.
• Fluent in English and Spanish.
• Willing to accept coaching and feedback.
• Strong communication and problem-solving skills.
• Able to work flexible/extended hours.
• Prior in-store retail banking experience preferred but not required.

Aufgaben

• Identify customer needs and recommend banking solutions.
• Drive sales through proactive conversations and referrals.
• Resolve inquiries at first contact with internal partners as needed.
• Process transactions accurately and open accounts with compliance.
• Explain complex banking products in simple terms.

Kenntnisse

Customer service

Sales / upselling

Communication

Bilingual English/Spanish

Problem-solving

Teamwork

Ausbildung

High School Diploma or equivalent

Tools

Cash handling experience

Jobbeschreibung

Woodforest National Bank is seeking a Frontline Banker to deliver the Woodforest Experience by providing exceptional service and developing retail customer relationships.

The role emphasizes identifying customer needs, promoting banking solutions, and maintaining accurate operations in a fast-paced branch setting. bilingual English/Spanish required, with flexibility for hours and multiple locations.