Bilingual Retail Banker II – Spanish/English

Woodforest National Bank; La Porte (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

Woodforest National Bank in Texas is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience through personalized service and proactive product recommendations. You will build relationships, explain banking solutions clearly, and support digital tools while staying compliant and operationally precise.

This role requires at least 2 years in retail sales or customer service and fluency in English and Spanish.

Qualifications

• Minimum of 2 years of relevant retail sales or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback.
• Fluent in English and Spanish.
• Ability to work flexible or extended retail hours.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Explain complex banking solutions in a simple manner.
• Open and maintain deposits and consumer loan products with accuracy.
• Follow branch security procedures and regulatory guidelines.

Skills

Retail sales

Customer service

Bilingual English/Spanish

Communication

Problem solving

Education

High School Diploma

Tools

Cisco Duo

Job description

Woodforest National Bank in Texas is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience through personalized service and proactive product recommendations. You will build relationships, explain banking solutions clearly, and support digital tools while staying compliant and operationally precise.

This role requires at least 2 years in retail sales or customer service and fluency in English and Spanish.