Bilingual Remote Student Advisor & Education Consultant

Think Academy U.S; San Jose (CA); On-site; USD 22,730 - 32,373; Full time

Job summary

Think Academy U.S is seeking a Remote Student Advisor / Customer Service Representative to provide excellent customer service and course consultations. Candidates must be fluent in English and Mandarin, with a bachelor's degree and a strong interest in education.

The position involves managing student enrollments, recommending classes, and assisting with administrative tasks. With flexible working hours and a commitment to diversity, this role is perfect for those with a passion for education and customer service.

Qualifications

• Fluent in both English and Mandarin is required.
• 1–3 years of experience in sales or education-related customer service fields is a plus.
• Strong sense of responsibility and good communication skills.

Responsibilities

• Enroll trial courses for clients and manage student registrations.
• Recommend suitable classes based on students' learning progress.
• Assist teaching staff with additional tasks and gather student feedback.

Skills

Customer service skills

Fluent in English and Mandarin

Communication skills

Problem-solving skills

Education

Bachelor's degree or above

Job description

Think Academy U.S is seeking a Remote Student Advisor / Customer Service Representative to provide excellent customer service and course consultations. Candidates must be fluent in English and Mandarin, with a bachelor's degree and a strong interest in education.

The position involves managing student enrollments, recommending classes, and assisting with administrative tasks. With flexible working hours and a commitment to diversity, this role is perfect for those with a passion for education and customer service.