Bilingual Remote Sales Pro (EN/ES) — Uncapped Commissions

Smart Start, Inc.; Portsmouth (VA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Health plan

401(k) match

Birthday bonus

Company discounts

Legal services

Disability insurance

Job summary

Smart Start, Inc. seeks a Sales Program Advisor to drive revenue through inbound/outbound calls, promoting Interlock products nationwide.

You will manage client relationships, deliver tailored solutions, and uphold our reputation with professional, empathetic service. You will operate in a fully remote schedule, engaging with English- and Spanish-speaking customers, and earn hourly pay plus uncapped commissions and incentives.

Qualifications

• Bilingual proficiency in English and Spanish required.
• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience is preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.

Skills

Bilingual English & Spanish

CRM software

Microsoft Office

Strong communication

Attention to detail

Multitasking

Adaptable

Interpersonal skills

Industry awareness

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office Suite

CRM software

Sales tracking tools

Job description

Smart Start, Inc. seeks a Sales Program Advisor to drive revenue through inbound/outbound calls, promoting Interlock products nationwide.

You will manage client relationships, deliver tailored solutions, and uphold our reputation with professional, empathetic service. You will operate in a fully remote schedule, engaging with English- and Spanish-speaking customers, and earn hourly pay plus uncapped commissions and incentives.