Bilingual Remote Medical Receptionist – Scheduling & EMR

Confidential; USA; Remote; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Paid time off

Zusammenfassung

Confidential is seeking a bilingual Medical Receptionist to join its remote patient services team. The role emphasizes clear communication, efficient coordination, and front-office support from a remote setting.

You will manage patient inquiries, schedule appointments, verify insurance, and maintain EMR records with accuracy while delivering compassionate service to patients across healthcare systems and digital tools.

Qualifikationen

• Fluent in English and Spanish with strong verbal and written communication.
• Healthcare experience, especially in scheduling and EMR/EHR systems.
• Proficient data entry and navigation of computer tools.
• Experience with Outlook and Word is required.
• Empathy, professionalism and patient-focused service are essential.

Aufgaben

• Answer a high volume of calls and direct inquiries appropriately.
• Provide professional customer service to patients by phone.
• Schedule appointments and coordinate transportation as needed.
• Communicate with patients, team members and vendors clearly.
• Enter and maintain patient information in EMR systems and databases.
• Answer questions and provide clinic locations and hours.
• Verify insurance details with providers.

Kenntnisse

Bilingual English/Spanish

Customer service

Appointment scheduling

EMR/EHR familiarity

Data entry

Microsoft Outlook & Word

Ausbildung

High School Diploma or GED

Tools

EMR/EHR systems

Microsoft Office

Jobbeschreibung

Confidential is seeking a bilingual Medical Receptionist to join its remote patient services team. The role emphasizes clear communication, efficient coordination, and front-office support from a remote setting.

You will manage patient inquiries, schedule appointments, verify insurance, and maintain EMR records with accuracy while delivering compassionate service to patients across healthcare systems and digital tools.