Bilingual Remote Healthcare Claims Specialist

Firstsource Healthcare; United States; Remote; USD 19.000 - 22.000; Vollzeit

Zusammenfassung

Firstsource Solutions is seeking a Customer Service Representative to support healthcare clients remotely in the United States. You will conduct outbound calls, document transactions in the host system, and adhere to schedules to ensure coverage.

The role requires compliance with regulatory guidelines, PHI safeguarding, and the ability to multitask in a fast-paced environment. A High School diploma and call center experience are preferred, with bilingual pay potential.

Qualifikationen

• High School diploma or GED.
• 1 Year Call Center Exp.
• Six months healthcare claims experience.
• Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents.
• Basic mathematical skills.
• Intermediate typing skills.
• Self-motivation and ability to multitask.

Aufgaben

• Conduct outbound calls and/or campaigns when directed.
• Thoroughly document all customer transactions in host system.
• Adhere to scheduled shifts to ensure optimal phone coverage.
• Ensure compliance to all regulatory guidelines.
• Safeguard PHI from misuse per information security policies.

Kenntnisse

Typing

Multitasking

Reading & comprehension

Prioritization

Adaptability

Ausbildung

High School diploma or GED

Jobbeschreibung

Firstsource Solutions is seeking a Customer Service Representative to support healthcare clients remotely in the United States. You will conduct outbound calls, document transactions in the host system, and adhere to schedules to ensure coverage.

The role requires compliance with regulatory guidelines, PHI safeguarding, and the ability to multitask in a fast-paced environment. A High School diploma and call center experience are preferred, with bilingual pay potential.