Bilingual Remote Client Support Specialist (Legal)

Alert Communications; Houston (TX); Remote; USD 19,000 - 25,000; Part time

Benefits offered by this job

Part-time

Remote work

Job summary

Alert Communications is seeking a Part-Time Remote Client Support Specialist for our legal services practice. The role focuses on handling calls for partner law firms, qualifying inquiries, and delivering professional onboarding support from the initial contact.

The ideal candidate lives in Texas, can work one weekend day and holidays, and is experienced in customer service or call centers. Fluency in English and Spanish is preferred, with a strong emphasis on accuracy and reliability.

Qualifications

• Experience in customer service, call centers, sales, or hospitality is required.
• Spanish and English fluency is strongly desired.

Responsibilities

• Serve as the main point of contact for callers reaching out to partner law firms.
• Evaluate and qualify incoming inquiries, deliver compassionate customer care, and guide onboarding from the first call.

Skills

Customer service

Call centers

Sales

Hospitality

Spanish

Job description

Alert Communications is seeking a Part-Time Remote Client Support Specialist for our legal services practice. The role focuses on handling calls for partner law firms, qualifying inquiries, and delivering professional onboarding support from the initial contact.

The ideal candidate lives in Texas, can work one weekend day and holidays, and is experienced in customer service or call centers. Fluency in English and Spanish is preferred, with a strong emphasis on accuracy and reliability.