Bilingual Relationship Banker — Trusted Financial Advisor

U.S. Bank; Stanton (CA); Hybrid; USD 43,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

PTO

Retirement plan

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in California is seeking a Relationship Banker to build trusted client relationships by meeting face to face, assessing banking needs, and guiding customers to deposit and loan products.

You will open accounts, process service requests, educate clients on digital tools, and collaborate with branch teams to deliver an exceptional client experience. A National Mortgage Licensing System (NMLS) registration is required, with background and credit checks.

Qualifications

• High school diploma or equivalent required.
• Typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Client engagement

Communication skills

Sales campaigns

Customer service

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank in California is seeking a Relationship Banker to build trusted client relationships by meeting face to face, assessing banking needs, and guiding customers to deposit and loan products.

You will open accounts, process service requests, educate clients on digital tools, and collaborate with branch teams to deliver an exceptional client experience. A National Mortgage Licensing System (NMLS) registration is required, with background and credit checks.