Bilingual Relationship Banker – Spanish Speaking

Bank of America; Riverview (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Bank of America in Riverview, FL is seeking a Client Service Associate to welcome customers in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs, work with experts in lending and investments, and support a smooth client experience while adhering to laws and bank policies.

This role requires a proactive, customer-focused mindset, flexibility to include weekends, and the ability to handle cash and banking

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver results.
• Confident in identifying solutions for clients based on their needs.
• Comfortable engaging all clients and educating on self-service banking, including ATM/online/mobile.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to act in the best interest of clients and bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree

Business-related Associate’s Degree

Job description

Bank of America in Riverview, FL is seeking a Client Service Associate to welcome customers in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs, work with experts in lending and investments, and support a smooth client experience while adhering to laws and bank policies.

This role requires a proactive, customer-focused mindset, flexibility to include weekends, and the ability to handle cash and banking