Bilingual Relationship Banker (Spanish) — Grow Clients

Bank of America; Brandon (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Brandon, FL is seeking a customer-focused teller to engage clients in the lobby, educate on self-service options, and accurately process cash transactions while building trust and helping clients meet their financial goals.

The role requires strong interpersonal skills, adherence to risk culture and laws, and collaboration with experts in small business, lending and investments to grow the client base and bank services.

Qualifications

• Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance.
• Demonstrates strong communication and relationship-building skills to meet clients' needs.
• Ability to learn and adapt to new information and technology platforms used in banking.
• Comfortable educating clients on self-service banking options (ATM, online/mobile).
• Follows established processes and guidelines to do what is right for clients and the bank, in compliance with laws and regulations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Client Focus

Relationship Building

Problem Solving

Oral Communications

Client Management

Account Management

Client Experience Branding

Pipeline Management

Prospecting

Referral Identification

Referral Management

Business Development

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Brandon, FL is seeking a customer-focused teller to engage clients in the lobby, educate on self-service options, and accurately process cash transactions while building trust and helping clients meet their financial goals.

The role requires strong interpersonal skills, adherence to risk culture and laws, and collaboration with experts in small business, lending and investments to grow the client base and bank services.