Bilingual Relationship Banker (Spanish)

Bank of America; West Covina (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligibility

Paid time off

Job summary

Bank of America is seeking a customer-focused professional for an in-office banking role in California. You will build relationships with clients, drive the client experience, and manage cash and appointments while following compliant processes.

The role requires bilingual Spanish capability and flexible weekend hours. This position emphasizes sales in a financial center, with opportunities for growth in lending, investments, and small business services, and a commitment to an inclusive

Qualifications

• Minimum education required is a high school diploma or equivalent.
• Fluency in Spanish is required and beneficial in customer interactions.
• Ability to learn financial products and services and explain them clearly.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what's right for clients and the bank, compliant with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a customer-focused professional for an in-office banking role in California. You will build relationships with clients, drive the client experience, and manage cash and appointments while following compliant processes.

The role requires bilingual Spanish capability and flexible weekend hours. This position emphasizes sales in a financial center, with opportunities for growth in lending, investments, and small business services, and a commitment to an inclusive