Bilingual Relationship Banker (Spanish)

Bank of America; Denver (CO); On-site; USD 21,000 - 26,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused team member to engage clients in the lobby, educate them on self-service options, and assist with transactions through mobile banking, online banking, or ATM. You will process cash transactions accurately and build knowledge of clients' financial goals through in-depth conversations.

The role emphasizes relationship building, compliance with laws, and collaboration with specialists in small business, lending, and investments.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree or business-related Associate’s Degree preferred.
• Weekend/extended hours availability may be required.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Prospecting

Account Management

Business Acumen

Client Solutions Advisory

Pipeline Management

Client Experience Branding

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in the United States is seeking a client-focused team member to engage clients in the lobby, educate them on self-service options, and assist with transactions through mobile banking, online banking, or ATM. You will process cash transactions accurately and build knowledge of clients' financial goals through in-depth conversations.

The role emphasizes relationship building, compliance with laws, and collaboration with specialists in small business, lending, and investments.