Spanish-Speaking Relationship Banker

Bank of America; Nashville (TN); On-site; USD 38,000 - 54,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused associate to engage lobby clients, educate on self-service channels, and efficiently process cash transactions. You will build relationships to understand financial needs and connect clients to suitable solutions.

This role requires strong communication, ability to work weekends or extended hours, and adherence to regulatory guidelines while delivering exceptional client experiences in a bustling financial center.

Qualifications

• Required Qualifications: enthusiastic, self-starter with strong work ethic and results focus; builds relationships and educates clients; strong communications; adapts to new information and platforms; comfortable with self-service banking technologies; follows laws and guidelines; willing to work weekends/extended hours.
• Desired Qualifications: experience in financial services; 1 year sales experience with incentives; 6 months cash handling experience; Bachelor’s or relevant Associate’s degree.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in the United States is seeking a client-focused associate to engage lobby clients, educate on self-service channels, and efficiently process cash transactions. You will build relationships to understand financial needs and connect clients to suitable solutions.

This role requires strong communication, ability to work weekends or extended hours, and adherence to regulatory guidelines while delivering exceptional client experiences in a bustling financial center.