Bilingual Client Solutions Banker — Relationship Builder

National Black MBA Association; Wellington (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking an in‑branch professional to engage clients in the lobby, educate on self‑service tools, and process cash transactions accurately. You will have deep conversations to understand client priorities and connect them to appropriate financial solutions.

The role emphasizes relationship-building, compliance with regulations, and collaboration with specialists in small business, lending, and investments. Weekend and extended hours may be required.

Qualifications

• Enthusiastic self-starter with strong work ethic and client focus.
• Ability to identify solutions for client needs and educate on self-service tools.
• Confident in engaging clients and communicating clearly.
• Willingness to work weekends or extended hours as needed.
• Learn and adapt to new information and technology platforms.

Responsibilities

• Executes risk culture and drives operational excellence.
• Builds relationships to meet client financial needs.
• Follows processes and regulations to serve clients and the bank.
• Grows knowledge by partnering with experts in banking products.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Customer service

Communication

Spanish language

Sales mindset

Time management

Education

Bachelor's or associate degree in business or related field

High School Diploma or GED

Job description

Bank of America is seeking an in‑branch professional to engage clients in the lobby, educate on self‑service tools, and process cash transactions accurately. You will have deep conversations to understand client priorities and connect them to appropriate financial solutions.

The role emphasizes relationship-building, compliance with regulations, and collaboration with specialists in small business, lending, and investments. Weekend and extended hours may be required.