Bilingual Relationship Banker — Orange County

Bank of America; San Clemente (CA); In loco; USD 34.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Industry-leading benefits

Paid time off

Descrizione del lavoro

Bank of America in California is seeking a customer service associate to engage clients in the lobby, educate them on self-service channels, and accurately process cash transactions. You will build relationships, understand client financial goals, and connect them with the right solutions.

The role requires weekend/hours flexibility and bilingual Spanish abilities. This position offers benefits eligibility and a pathway to career growth within a collaborative, in-office culture.

Competenze

• Experience in financial services and knowledge of financial products is desirable.
• One year of sales experience in a salary-plus incentive environment is preferred.
• Six months of cash handling experience is advantageous.
• Bachelor's or business-related degree is preferred.

Mansioni

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Develop deep conversations to understand financial goals and connect clients to solutions.
• Build client relationships and drive the client experience.
• Handle cash responsibilities and manage center traffic, appointments, and calls.

Conoscenze

Strong work ethic

Team player

Customer focus

Effective communication

Adaptability

Learning new tech

Spanish bilingual

Formazione

Bachelor's Degree or equivalent

Descrizione del lavoro

Bank of America in California is seeking a customer service associate to engage clients in the lobby, educate them on self-service channels, and accurately process cash transactions. You will build relationships, understand client financial goals, and connect them with the right solutions.

The role requires weekend/hours flexibility and bilingual Spanish abilities. This position offers benefits eligibility and a pathway to career growth within a collaborative, in-office culture.