Relationship Banker, LA South Market | Bilingual Spanish

Bank of America Corporation; California; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America in California is hiring a Customer Service Associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, understanding client financial goals, and connecting them with banking solutions.

Required qualifications include a proactive attitude, Spanish language ability, and the skill to work with diverse clients while adhering to laws and bank policies.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus that benefits clients and bank.
• Able to collaborate effectively and build strong client relationships.
• Demonstrates passion and drive to improve clients' financial lives and identify solutions.

Responsibilities

• Engage clients in lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Build deep client conversations to understand financial goals and connect to suitable solutions.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls; drive client experience.

Skills

Adaptability

Customer Focus

Problem Solving

Oral Communications

Relationship Building

Client Solutions

Pipeline Management

Prospecting

Bilingual Spanish

Account Management

Education

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in California is hiring a Customer Service Associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, understanding client financial goals, and connecting them with banking solutions.

Required qualifications include a proactive attitude, Spanish language ability, and the skill to work with diverse clients while adhering to laws and bank policies.