Bilingual Relationship Banker - Client Solutions Advisor

Bank of America Corporation; Kissimmee (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Bank of America Corporation in Kissimmee, FL is seeking a Customer Service/Sales Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions. You will help clients achieve their financial goals by connecting them to banking solutions.

The role requires bilingual English and Spanish, strong interpersonal skills, and the ability to work weekends or extended hours.

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates well; builds and nurtures relationships.
• Comfortable engaging all clients and educating on self-service tools.

Responsibilities

• Executes bank processes with accuracy and compliance.
• Builds relationships to meet client financial needs.
• Follows established procedures to serve clients and the bank.
• Manages branch traffic, appointments, and outbound calls.
• Drives client experience and supports cash handling.

Skills

Bilingual English/Spanish

Cash handling

Sales oriented

Customer service

Time management

Communication

Problem solving

Education

High School Diploma or GED

Job description

Bank of America Corporation in Kissimmee, FL is seeking a Customer Service/Sales Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions. You will help clients achieve their financial goals by connecting them to banking solutions.

The role requires bilingual English and Spanish, strong interpersonal skills, and the ability to work weekends or extended hours.