Bilingual Referrals & Care Coordination Specialist

Good Samaritan Hospital CA LTD PTP; Wasco (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Good Samaritan Hospital CA LTD PTP seeks a Referrals Clerk to manage pre-authorizations and coordinate referrals with outside agencies. The role emphasizes clear communication with physicians, insurance companies, and patients within a hospital clinic setting in California.

Responsibilities include documenting referrals, following up to ensure timely appointments, and assisting in medical documentation for referrals under the Nurse Supervisor guidelines. HIPAA confidentiality is required.

Qualifications

• High school diploma required; Medical Assistant preferred.
• Bilingual in English and Spanish, able to communicate with patients, families, and staff.
• Basic typing skills and ability to use office equipment; basic medical terminology preferred.

Responsibilities

• Submit pre-authorizations and pre-certifications for patient referrals.
• Document all referrals and forward documents to the appropriate personnel.
• Follow up referrals to ensure appointments are scheduled for appropriate care.
• Answer patient inquiries and take messages for follow-up.
• Assist providers with medical documentation for referrals per Nurse Supervisor instructions.
• Attend staff and other required meetings.
• Maintain confidentiality and handle protected health information per HIPAA.

Skills

Bilingual English/Spanish

Typing skills

Medical terminology

Effective communication

Education

High school diploma

Medical Assistant preferred

Job description

Good Samaritan Hospital CA LTD PTP seeks a Referrals Clerk to manage pre-authorizations and coordinate referrals with outside agencies. The role emphasizes clear communication with physicians, insurance companies, and patients within a hospital clinic setting in California.

Responsibilities include documenting referrals, following up to ensure timely appointments, and assisting in medical documentation for referrals under the Nurse Supervisor guidelines. HIPAA confidentiality is required.