Bilingual Referral & Care Coordination Specialist

APLA Health; Long Beach (CA); On-site; USD 52,000 - 57,000; Full time

Job summary

APLA Health in Long Beach, CA seeks a Referral Coordinator to support patient care by handling referrals, follow-ups, and coordination services under supervision of a licensed provider. This in-office role requires bilingual English/Spanish and the ability to navigate referrals to outside specialists.

You will manage authorizations, ensure timely receipt of notes and test results, communicate delays to PCPs, liaise with outside agencies, and support quality improvement initiatives.

Qualifications

• High school diploma or GED required.
• Proficient use of Microsoft Office and electronic health records.
• Bilingual in Spanish/English required.

Responsibilities

• Coordinates and manages authorizations for referrals from PCPs to outside providers.
• Facilitates receipt of consult notes and test results after referral.
• Communicates with PCPs about delays or barriers to patient care.
• Acts as clinic liaison to outside agencies and partners.
• Reports incoming/outgoing calls and coordinates imaging, voicemails and faxes.

Skills

Bilingual (Spanish/English)

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Records

Job description

APLA Health in Long Beach, CA seeks a Referral Coordinator to support patient care by handling referrals, follow-ups, and coordination services under supervision of a licensed provider. This in-office role requires bilingual English/Spanish and the ability to navigate referrals to outside specialists.

You will manage authorizations, ensure timely receipt of notes and test results, communicate delays to PCPs, liaise with outside agencies, and support quality improvement initiatives.