Bilingual Referral Coordinator - Healthcare Access

Paycom - ATS

Los Angeles (CA)

On-site

USD 30,000 - 34,000

Full time

7 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Paycom - ATS is seeking a Referral Clerk in Los Angeles, CA to assist patients with referral needs and connect them with outside resources. You will process referrals for insured and uninsured patients using the Medpoint System, RPS, and eCounsult, verify insurance status, and communicate status with patients and specialists.

The role requires bilingual abilities, strong communication and organizational skills, and experience with EMR systems.

Qualifications

High School Diploma or equivalent preferred.
Experience in a community clinic preferred.
Knowledge of Medical Terminology required.
Bilingual required.

Responsibilities

Process referrals for insured and uninsured patients throughout Los Angeles County using Medpoint System for insured patients and RPS and eCounsult for uninsured patients.
Verify patient insurance status and determine eligibility for referrals.
Refer uninsured patients to public resources and in-house services when appropriate.
Communicate daily with Health Care LA IPA, RPS, and eCounsult to check status.
Notify patients by phone or mail after referral approval and send documents to specialists by fax.
Document all steps in EMR (ecw) and track referral status.
Attend monthly utilization meetings for Health Care LA IPA, eConsult and RPS.
Prepare a monthly productivity report.