Bilingual Receptionist & Office Support Specialist

Pomona College; Claremont, Northern (CA, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Pomona College in California is seeking a friendly receptionist to greet visitors, manage calls, and provide excellent customer service in a fast-paced office.

The role requires bilingual English and Spanish communication, strong multitasking, and proficiency with Google Suite and office equipment. You will support multiple staff, coordinate calendars, and maintain confidential information with discretion.

Qualifications

• Bilingual English and Spanish (verbal and written communication).
• Previous receptionist or customer service experience.
• Knowledge of medical terminology (preferred for medical receptionist positions).
• Strong organizational skills with multitasking and prioritization abilities.
• Proficiency with office equipment (phones, printers, scanners).
• Familiarity with Google Suite or similar software.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer phone calls, take messages, and transfer calls to appropriate individuals.
• Provide excellent customer support by addressing inquiries and resolving issues promptly.
• Schedule appointments and maintain calendars for multiple staff members.
• Perform clerical tasks such as filing, faxing, scanning, and photocopying documents.
• Assist with order entry and inventory management as needed.
• Coordinate projects and ensure timely completion of tasks.
• Act as a personal assistant to the office manager or executive staff.
• Proofread documents for accuracy and grammar.
• Maintain confidentiality of sensitive information.

Skills

Bilingual English/Spanish

Receptionist experience

Customer service

Medical terminology

Organizational skills

Office equipment

Google Suite

Tools

Google Suite

Phone systems

Printers & Scanners

Job description

Pomona College in California is seeking a friendly receptionist to greet visitors, manage calls, and provide excellent customer service in a fast-paced office.

The role requires bilingual English and Spanish communication, strong multitasking, and proficiency with Google Suite and office equipment. You will support multiple staff, coordinate calendars, and maintain confidential information with discretion.