Bilingual Receptionist

Pomona College; Claremont, Northern (CA, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Pomona College in California is seeking a friendly receptionist to greet visitors, manage calls, and provide excellent customer service in a fast-paced office.

The role requires bilingual English and Spanish communication, strong multitasking, and proficiency with Google Suite and office equipment. You will support multiple staff, coordinate calendars, and maintain confidential information with discretion.

Qualifications

• Bilingual English and Spanish (verbal and written communication).
• Previous receptionist or customer service experience.
• Knowledge of medical terminology (preferred for medical receptionist positions).
• Strong organizational skills with multitasking and prioritization abilities.
• Proficiency with office equipment (phones, printers, scanners).
• Familiarity with Google Suite or similar software.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer phone calls, take messages, and transfer calls to appropriate individuals.
• Provide excellent customer support by addressing inquiries and resolving issues promptly.
• Schedule appointments and maintain calendars for multiple staff members.
• Perform clerical tasks such as filing, faxing, scanning, and photocopying documents.
• Assist with order entry and inventory management as needed.
• Coordinate projects and ensure timely completion of tasks.
• Act as a personal assistant to the office manager or executive staff.
• Proofread documents for accuracy and grammar.
• Maintain confidentiality of sensitive information.

Skills

Bilingual English/Spanish

Receptionist experience

Customer service

Medical terminology

Organizational skills

Office equipment

Google Suite

Tools

Google Suite

Phone systems

Printers & Scanners

Job description

• - Greet and welcome visitors in a professional and friendly manner


• - Answer phone calls, take messages, and transfer calls to appropriate individuals


• - Provide excellent customer support by addressing inquiries and resolving issues promptly


• - Schedule appointments and maintain calendars for multiple staff members


• - Perform clerical tasks such as filing, faxing, scanning, and photocopying documents


• - Assist with order entry and inventory management as needed


• - Coordinate projects and ensure timely completion of tasks


• - Act as a personal assistant to the office manager or executive staff


• - Proofread documents for accuracy and grammar


• - Maintain confidentiality of sensitive information

Requirements:

• - Bilingual in English and Spanish (verbal and written communication skills)


• - Previous experience as a receptionist or in a similar customer service role


• - Knowledge of medical terminology (preferred for medical receptionist positions)


• - Strong organizational skills with the ability to multitask and prioritize tasks effectively


• - Proficiency in using office equipment (e.g., phone systems, printers, scanners)


• - Familiarity with Google Suite or similar software applications

This is a great opportunity for someone who is fluent in both English and Spanish, has excellent customer service skills, and enjoys working in a fast-paced office environment. The successful candidate will have the opportunity to work in various industries such as healthcare (e.g., dental office), project coordination, or general office settings. If you are detail-oriented, have strong communication skills, and enjoy providing support to others, we encourage you to apply.