Bilingual Receptionist/Front Desk (Full-time/Part-time: Spanish English) Encino

Sante Health Partners; Los Angeles (CA); Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

A healthcare provider is seeking a Front Office Medical Receptionist for the Bakersfield Office who will greet patients, manage schedules, and maintain confidentiality. The ideal candidate must excel in both Spanish and English, possess strong communication skills, and have previous office experience. The role requires a professional demeanor and the ability to multitask effectively in a busy environment.

Qualifications

• Must speak both Spanish and English excellently.
• Prior office experience preferred.
• Knowledge of medical terminology is a plus.
• CPR certified is a plus.

Responsabilités

• Greet visitors and patients in a timely and friendly manner.
• Answer telephones and relay messages.
• Manage the flow of patients according to schedules.
• Maintain privacy of patients and assure confidentiality.

Connaissances

Strong work ethic and high level of professionalism

Attention to detail

Ability to maintain professional judgment

Calm under stress

Basic knowledge of medical terminology

Ability to multitask

Excellent communication skills

Formation

High School diploma or equivalent

Description du poste

Position Summary

Front Office Medical Receptionist – Bakersfield Office

Responsibilities

• Greet visitors and patients in a timely and friendly manner
• Answer telephones and relay messages
• Manage the flow of patients by informing appropriate personnel about the schedule of arrivals and delays of clients
• Communicate with medical personnel and patients regarding essential matters, including changes in schedule, clearly and efficiently
• Keep a tidy and organized workstation to ensure guest satisfaction and comfort
• Maintain privacy of patients; assure confidentiality at all times
• Assist patients with completion of documents (as needed)
• Relay information to patients regarding preparation for laboratory tests and examinations
• Accurately type routine correspondence and reports using a personal computer
• Communicate necessary information with office personnel regarding patients
• Follow patient processing procedures
• Other duties as assigned

Skills

• Strong work ethic and high level of professionalism
• Strong attention to detail
• Ability to maintain professional judgment
• Ability to react calmly, professionally and effectively in stressful or emergency situations
• Basic knowledge of medical terminology
• Ability to multitask, manage and organize efficiently and effectively
• Excellent verbal and written communication skills with the ability to clearly communicate

Requirements

• High School diploma or equivalent
• Can speak both Spanish and English excellently
• Prior office experience
• Knowledge of medical terminology is a plus
• CPR certified is a plus
• Amenable to work in our Bakersfield Office

Bakersfield:

Balboa Blvd. Suite 111, 91316 Encino, California

Physical Demands and Work Environment

• Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions
• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information
• See in the normal visual range with or without correction. The office has fluorescent lighting
• Hear in the normal audio range with or without correction

1. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
2. The Front Office Personnel is the initial point of interaction with our patients, either personally or by telephone. The front office medical receptionist will receive the patient in a friendly manner and provide or direct them to the appropriate services required within the organization. Scheduling appointments, assisting the patients with paperwork and working with others in a team environment are necessary.