Bilingual Receptionist & CSR - Front Desk & Customer Care

Luisa Samuel - State Farm Agency; Phoenix (AZ); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Birthday Off

Professional Development Opportunities

Long-Term Career Growth

Mentorship with Established Agent

Team Building Activities

Pizza on Friday

Résumé du poste

Luisa Samuel - State Farm Agency in Phoenix, AZ is seeking a Full-Time Customer Service Representative. You will warmly greet visitors, answer our main phone line, assist clients with policy questions, and keep the front office inviting and organized.

Fluency in English and Spanish, a high school diploma, and prior customer-facing or administrative experience are preferred. We offer hands-on training, mentorship, and opportunities to advance, plus benefits like PTO, health insurance, retirement

Qualifications

• Fluency in English and Spanish, spoken and written.
• High school diploma or equivalent.
• Previous experience in customer-facing or administrative roles.
• Proficiency with basic office technology and software.
• Clear and welcoming phone etiquette.
• Strong organizational and multitasking skills.

Responsabilités

• Warmly greet every visitor, making them feel valued.
• Manage the main phone line with a friendly demeanor.
• Assist clients with policy questions and paperwork.
• Keep the front office tidy and inviting.
• Support staff with administrative tasks and correspondence.
• Coordinate appointments and manage the daily calendar.

Connaissances

Bilingual English/Spanish

Customer service

Formation

High School Diploma

Outils

MS Office

Description du poste

Luisa Samuel - State Farm Agency in Phoenix, AZ is seeking a Full-Time Customer Service Representative. You will warmly greet visitors, answer our main phone line, assist clients with policy questions, and keep the front office inviting and organized.

Fluency in English and Spanish, a high school diploma, and prior customer-facing or administrative experience are preferred. We offer hands-on training, mentorship, and opportunities to advance, plus benefits like PTO, health insurance, retirement