Bilingual Insurance Office Receptionist — Friendly & Organized

Claudia Salmon-Getz State Farm Agent; Tempe (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

SIMPLE IRA retirement plan with-employ

Health insurance

Life insurance

Paid time off (vacation, sick, and个人)

Paid company holidays

Paid training and licensing support

Career advancement opportunities

Job summary

Claudia Salmon-Getz State Farm in Tempe, AZ is seeking a full-time Receptionist to create a welcoming and organized experience for customers who call or visit the office. You will support daily office operations and assist with routine requests while helping the team stay coordinated.

Fluency in Spanish and English is encouraged, and the position offers competitive pay plus benefits, including health and life insurance, paid time off, and licensing support as part of joining a State Farm

Qualifications

• Previous customer service, administrative, retail, or office experience preferred.
• Fluent or proficient in Spanish and English, preferred
• Friendly and professional with strong communication skills.
• Organized, dependable, and able to manage multiple priorities.
• Strong attention to detail and consistent follow-through.
• Positive, team-oriented, and coachable attitude.
• Willingness to obtain required insurance licenses.

Responsibilities

• Welcome customers in person and answer incoming phone calls professionally
• Manage appointment scheduling, messages, and daily office communications
• Assist customers with routine questions, payments, billing inquiries, and service requests
• Direct more complex customer needs to the appropriate team member and ensure timely follow-up
• Document calls, customer conversations, and account updates accurately in the agency system
• Support the team with administrative tasks and help keep the office organized and running efficiently

Skills

Bilingual: Spanish/English

Customer service

Communication

Organization

Teamwork

Licensing readiness

Job description

Claudia Salmon-Getz State Farm in Tempe, AZ is seeking a full-time Receptionist to create a welcoming and organized experience for customers who call or visit the office. You will support daily office operations and assist with routine requests while helping the team stay coordinated.

Fluency in Spanish and English is encouraged, and the position offers competitive pay plus benefits, including health and life insurance, paid time off, and licensing support as part of joining a State Farm