Bilingual Customer Relations Rep (English/Spanish) - Growth

Severiano Torres; Phoenix (AZ); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Company parties

Competitive salary

Flexible schedule

Training & development

Job summary

Severiano Torres State Farm office is seeking a Customer Bilingual Relations Representative to deliver exceptional customer experiences in a full-time Phoenix, AZ role. You will handle inquiries, maintain records, and support retention strategies while collaborating with other team members to serve the community.

The role emphasizes bilingual communication, attention to detail, and a path for internal growth for driven, sales-minded candidates within a trusted insurance agency.

Qualifications

• Fluency in English and Spanish is required.
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Responsibilities

• Fluency in English and Spanish is required.
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Bilingual English/Spanish

Communication

Problem-solving

Customer service

Job description

Severiano Torres State Farm office is seeking a Customer Bilingual Relations Representative to deliver exceptional customer experiences in a full-time Phoenix, AZ role. You will handle inquiries, maintain records, and support retention strategies while collaborating with other team members to serve the community.

The role emphasizes bilingual communication, attention to detail, and a path for internal growth for driven, sales-minded candidates within a trusted insurance agency.